SHIPPING AND RETURNS

OUR POSTAGE IS MADE SIMPLE

$10.00 Express Postage for all orders within Australia

International charges are all "Flat Rate":

New Zealand: $25 Standard Air or $35 DHL Express

Asia $35 Standard Air or $45 DHL Express

Rest of the world $45 Standard Air or $45 DHL Express

Within Australia we use "Australia Post - Express Post" for all orders.

Delivery should be received within 1-3 business days.

Internationally, we also use "Australia Post - Standard Air Mail Service".

All goods are normally received within 10-15 working days.

DHL Express delivery is now an option on all international orders at only $10 more. Delivery by DHL is usually received within 4 worldwide.

A tracking number will be issued with all items sent, and this is easily track @ www.auspost.com.au/track

If you have any concerns with your delivery, please feel free contacting us at any time:

Email: info@neopreneaustralia.com.au
Phone: 1800 73 22 71


OUR RETURNS ARE SIMPLE TOO

Australian orders must be returned for an exchange or refund within 21 days of purchase  - refund will be less the cost of the postage 

International orders must be returned for an exchange or refund within 30 days of purchase - refund will be less the cost of postage

Please send all returns to:

Neoprene Australia
PO Box 237,
South Caulfield, 3162
Australia